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SHIPPING & REFUNDS

SHIPPING POLICY

Here at Brownie Things we believe in sustainable packaging and avoiding any form of plastic as much as we can. That is why our packaging is made from recycled paper and and biodegradable parchment paper. We don't like wrapping or enclosing our products in dinosaurs (petrochemical plastics).

We use Royal Mail as our shipping provider and all boxes are shipped via the Royal Mail 24 service. In most cases your order arrives the next day (if you placed your order before 2pm on a workday).

Although we take many steps in order to avoid cross-contamination, we do handle allergens in our kitchen and as such our products are not suitable for those with allergies. For information or further support please email support@browniethings.uk.

REFUND POLICY

If there is something not quite right with your order, or you feel that we haven't quite met your expectations please get in touch with our support team - support@browniethings.uk

Our products are perishables and as such we do not offer returns, but for any reason should you not be satisfied with your order, please get in touch with our support team. 

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