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  • How do we ship our brownies?
    We ship in brown paper boxes lined with layers of biodegradable parchment paper, in summer when it is extra hot we add thermal padding to help keep the brownies or blondies at a lower temperature. No plastic
  • When do you dispatch?
    We dispatch Mon-Fri each week, and if you order before 2pm we dispatch the same day.
  • Where do you bake the products?
    We operate a commercial kitchen in East Tilbury, a registered food business with Thurrock Council.
  • How to store the brownies?
    Up to 7 days outside the fridge, Up to a month inside the fridge, Up to 6 months in the freezer.
  • My brownies have melted inside the box during shipping, what can I do?
    Sometimes even in the UK we experience the mysterious bout of the "heatwave", so sometimes the brownies get a little too warm whilst Royal Mail are doing their best to get it to you quickly, which in most cases is next working day. If your brownies arrive a little melted, then stick them in the fridge to firm up and you can enjoy the gooeyness or firmness that you desire.
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